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» SATISFACTION SURVEY BURTONSVILLE
Question marked with * are mandatory.
SATISFACTION SURVEY BURTONSVILLE
Q1.
During Your Visits *
Poor
Fair
Good
Very Good
Excellent
1. Courtesy of staff at the front desk
2. Length of wait before going to the treatment area
3. Comfort and pleasantness of treatment area
Q2.
Appointment Setting *
Poor
Fair
Good
Very Good
Excellent
1. Ease of scheduling your appointments
2. Courtesy of person who scheduled your appointment
Comments (describe good or bad experience)
Q3.
Your Therapist *
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Agree
Strongly Agree
1. Can view things from my perspective (see things as I see them)
2. Understands my emotions, feelings and concerns
3. Is knowledgeable and clearly explained my condition/injury to me
4. Is skillful in treating me
Comment (describe good or bad experiences)
Q4.
Your likelihood of recommending our clinic to your friends and relatives
{Ask a staff member about our referral program!} *
1
2
3
4
5
6
7
8
9
10
Q5.
What is the most important improvement we can make? *
Q6.
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